Frequently Asked Questions

Our fly screens are made of durable fiberglass. This material is UV resistant, long-lasting, and rustproof.

Our fly screens are made from high-quality fiberglass mesh and are durable and resistant to tearing and deformation under normal use.

Yes, we have grey and black available. Both colours are UV resistant and fade resistant.

Simply measure the inside dimensions (width x height) of your window or door frame in cm. You can find our detailed measuring guide on the product pages.

Yes, we can produce custom sizes in addition to our standard sizes. Simply specify your custom measurements when ordering.

Minimum size is 30x30 cm, maximum size is 150x200 cm. For larger sizes, please contact us.

We offer free shipping throughout Türkiye. Your orders will be carefully packaged and delivered to your address within 2-5 business days.

Orders with confirmed payment will be shipped within 1-2 business days. Your tracking number will be sent to you via SMS and email.

We currently only ship within Türkiye. For international orders, please contact us.

No, our products are sold without assembly. However, they are designed for easy assembly and come with detailed assembly instructions.

Yes, our products can be easily assembled with simple hand tools. Illustrated assembly instructions are included with each product.

A screwdriver, drill, measuring tool, and screws are usually sufficient. For some models, the necessary mounting hardware is included with the product.

You can return the product within 14 days of receipt, if it is unused and in its original packaging. Return shipping costs are the responsibility of the customer.

All our products come with a 2-year manufacturer's warranty. This warranty covers manufacturing defects.

Simply take a photo of the damaged items and report them to our customer service team within 2 days. Your free exchange or refund will be initiated immediately.

You can gently wipe it with a soft brush or damp cloth. Do not use aggressive chemical cleaners. If necessary, use warm soapy water.

Yes, our products are resistant to outdoor conditions in all seasons. However, to extend their lifespan, it is recommended that they be removed and stored during the winter months.

Standard fly screen netting can be damaged by scratching or biting from cats and dogs. If you have pets, you can choose our pet-friendly "cat netting" option – this special mesh construction is scratch and bite resistant.

We accept credit cards, debit cards, wire transfers/EFTs, and cash on delivery. All payments are secured with SSL.

Yes, we offer installment options for all credit cards. You can view your specific installment options on the payment page.